We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came according to the order. Thank You
The goods are good. Delivered quickly. Installed everything works. A little noisy, but i think it's because of gaskets with protection from dirt. Noise is not critical when working. Seller recommend.
Courier brought home, delivery fast. I ordered several mixers at once.
Delivery is fast. About 1.2 weeks of hmao. Quality on solid 4 ....
Put in 3 minutes, without problems. Works well, but very noisy. Later i'll try to replace native gaskets with nets, maybe they are the case. Watering can with hose does not inspire confidence, gusak is also plastic. Delivery 5 days, courier to the apartment. In general, satisfied. Seller thanks!
5 days delivery to the house, courier. in appearance everything is quality, tomorrow i will install and complement the feedback.
The courier brought home. Quality is normal. The rubber gaskets included should be replaced with others-supplied too soft. In general, a normal mixer. Thank you store!
Really heavy. Delivery by courier to the house.
Good quality mixer. The description says brass, visually unclear. Delivery 5 days to home.
Pretty good. The second time I'm buying from this store. Strongly recommended.
Ordinary mixer, the only thing that the stroke of the lever is not very smooth, otherwise normal
Everything is fine
Everything is super, but the gaskets put their own.
Ordered april 27, may 8 courier brought home. With the installation of problems was not, everything is beautiful. A little noise, but for us it is not critical.
I bought it in this store for the second time. Before this purchase everything was successful. This time, the "jamb" is tough. The thread where the spout is screwed is damaged. I can not twist the spout. Thread places with thicknesses. Previously bought a similar mixer i have installed and works properly. Noisy. Let's just count me unlucky. On the dispute ali returned the money in full.
I take not the first time, everything is fine
Delivery to yugorsk, khmao-2 weeks. The product description corresponds. Seller recommend.